By your side:
From design to deployment, the support that makes a difference
Your needs
Need guidance to define the perfect solution tailored to your needs?
Looking for experts guidance to ensure a smooth and controlled deployment?
Train your teams for quick and effective handling of our solutions?
Do you need responsive, ongoing support to ensure uninterrupted performance?
In brief
From needs analysis to installation—including training—our support is comprehensive. Your teams are trained before production starts, ensuring they are operational from day one.
95%
of problems resolved remotely
24/7
Assistance
And much more
Support at every key moment of your logistics project
PRE-PROJECT
From the very strat of your warehouse digitization journey, we collaborate to co-design a solution perfectly suited to your needs.
DURING
We are by your side to ensure the smooth operation of your logistics line for optimal and uninterrupted operation.
AFTER
As your business evolves, we stay with you to adapt and scale your installations to meet your changing needs.
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Key pillars of our expert support
Our system integrates several functions:
Co-design
Close collaboration to co-develop with you the solution perfectly aligned with your needs, maximising the relevance and effectiveness of the deployed solutions.
Project Management
Professional management of deployment projects, ensuring a smooth transition and results that meet your expectations.
Training
From day one, we empower your teams to take full ownership of our solutions, ensuring an immediate performance boost.
24/7 Assistance
Our team provides a responsive and continuous bilingual customer support to guarantee a quick resolution of incidents and uninterrupted performance.
Preventive Maintenance
Minimise breakdowns and production stoppages with effective preventive maintenance, ensuring equipment reliability and continuous production.
Remedial Intervention
A responsive customer service, available 24/7 to answer your questions, intervene quickly, and support you over time. No more production stoppages, thanks to controlled remedial intervention.
“We work on-site with end users to fine-tune the final adjustments—ensuring seamless adoption and a smooth start.”
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With Boa Drive,
manage your supply chain
at your fingertips
With Boa Drive,
manage your supply chain
at your fingertips
Accelerated deployment through automation
Real-time control of your line
Live performance indicators
Take control of your supply chain in real-time, wherever you are. Our intuitive software optimizes your workflow and streamlines your decisions-making—accessible from smartphone to your workstation. Manage your supply chain, with a single click.
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Careers
Shape the future of logistics with us
Passionate about innovation? Join Boa Concept and transform the future of smart logistics! Submit your spontaneous application to our job board now or find us on Welcome to the jungle to apply for our job openings.