By your side:
From study to operation, the support that makes the difference
Your needs
Need support to define the perfect solution tailored to your needs?
Entrust your project to experts for a controlled and seamless deployment?
Train your teams for quick and effective handling of our solutions?
Benefit from responsive and continuous support for uninterrupted performance?
In brief
From the analysis of your needs to installation, including training, our support is comprehensive. Your teams will be trained before production starts to be operational from day one.
95%
of problems resolved remotely
24/7
Assistance
And much more
Support at every key moment of your logistics project
PRE-PROJECT
We support you from the beginning of your warehouse digitalisation process. We work together to co-design a solution tailored to your needs.
DURING
We are by your side to ensure the smooth operation of your logistics line for optimal and uninterrupted operation.
AFTER
When your business evolves, we remain present to adjust and develop your installations, in line with your new requirements.
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The essential components of our expert support
Our system integrates several functions:
Co-design
Close collaboration to co-develop with you the solution perfectly aligned with your needs, maximising the relevance and effectiveness of the deployed solutions.
Project Management
Professional management of deployment projects, ensuring a smooth transition and results that meet your expectations.
Training
We support your teams from the outset in taking ownership of our solutions to ensure an immediate upturn in your line.
24/7 Assistance
Our team provides a responsive and continuous bilingual customer support to guarantee a quick resolution of incidents and uninterrupted performance.
Preventive Maintenance
Minimise breakdowns and production stoppages with effective preventive maintenance, ensuring equipment reliability and continuous production.
Remedial Intervention
A responsive customer service, available 24/7 to answer your questions, intervene quickly, and support you over time. No more production stoppages, thanks to controlled remedial intervention.
“We are on site alongside the end users to fine-tune the final adjustments: everything is designed to ensure optimal handling and a smooth start.”
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With Boa Drive,
manage your supply chain
at your fingertips
With Boa Drive,
manage your supply chain
at your fingertips
Accelerated deployment through automation
Real-time control of your line
Live performance indicators
Control your supply chain in real-time, wherever you are. Our intuitive software optimises your workflow and facilitates your decisions, from smartphone to workstation. Your logistics chain, accessible with a single click.
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Careers
Shape the future of logistics with us
Passionate about innovation? Join Boa Concept and transform the future of smart logistics! Submit your spontaneous application to our job board now or find us on Welcome to the jungle to apply for our job openings.